FAQ Talkspace Customer Service Associate | NR

Are you looking for Talkspace Customer Service Associate…Online therapy platform you can call it where you have your treatment session online and you’re automatically matched with your therapist and talk through this platform so i have actually been using better help now for more than a month i believe almost one and a half months but let’s return why did i even how did i even come to wanting to try out better assistance so I have actually constantly been the person who thought treatment is something that everyone and anyone can truly gain from i do not believe there’s a bachelor out there without any issues but i always envision myself as somebody who is going to get therapy eventually in my life even if i think it is so valuable however simply not now when i have the money Since therapy is quite costly since the start of this year so since 2021 a lot has altered in my life i moved from living alone or living with my sweetheart back to living with my moms and dads i changed from having all the leisure time worldwide to do what i love to having a full-time internship and dedicating all my time To this internship that ended up not to be as fulfilling as i hoped and thought it would be so i felt type of dissatisfied with the location that i remain in right now in life and i seemed like i sort of lost my way lost my sense of function i lost my instructions type of and i required i seemed like i required assistance i felt like

A therapist for therapy and a counselor for counseling to help with mental health

i required someone who is not going to judge me somebody who Is going to comprehend me assist me make sense of what’s going on in my mind because all of us know when we speak to our partners our parents our buddies they all have their type of predisposition vision that they’re going to predict onto you they’re going to have hopes and expectations that they might project onto you and i actually wanted someone who is there for me and is going to be very neutral And simply help me determine my self and my ideas now i selected online treatment particularly because i didn’t believe i had substantial issues or illnesses like anxiety for instance so that implied that i would need to spend for treatment myself for a lot of medical insurances here in germany they’re only going to cover your therapy costs If you have depression or an eating disorder just something more serious but me simply kind of being dissatisfied with things they’re not going to spend for that so i decided to go the online treatment path because i believed that would be um more cost effective and i likewise like the fact that it would be pretty discreet i might just start going to therapy without individuals observing i’m leaving your house asking Where i’m going it can just be me in my room likewise what i like about online treatment is that you conserve that time where you need to travel to a medical professional’s hot workplace and after that travel back and the procedure of getting ready and personally i constantly ask someone that wanted to have treatment in english i live in germany if i were to discover somebody a in-person Therapist she or he would probably do the whole session in german and i’m someone that not always believes in english but when i journal and when it’s more about sensations and more deep things i choose to do that in english i also even compared different online therapy services or platforms simply by taking a look at reviews What they provide what they don’t use and from what i saw compared to what my requirements are i felt like betterhelp

Clients online dealing with anxiety via phone insurance and telehealth

was the best fit i was trying to find something that’s cost effective a platform where i might do video treatment so i chose betterhelp now when you start you start by completing this test and they ask you a lot of different things like have you ever been to therapy Do you choose possibly a spiritual based therapist or do you choose a male or a lady as a therapist have you had any injury what type of treatment do you prefer so a therapist that is possibly more um going to be telling you the hard truth or someone who’s going to be more understanding and i actually like that about um better assistance i was positively amazed by this questionnaire i seemed like they were Actually considering me and what i like and what i don’t like then when they have actually kind of made an evaluation they ask you to sign up and to pay prior to you really start so that was a point where i then think twice and understand fine this is going to cost me 200 a month which was a little much but i emailed much better help and told them about My financial circumstance that i’m presently making minimum wage and taking a look at moms and dads and things like that and they were truly comprehending and they offered me i believe like a 10 or 15 percent discount that is another plus point without help that they consider the fact that you may not be economically extremely able to manage treatment so they do give marked down rates to people who Need it now based on all the things that are filled out with the quiz they quite quickly i think within like an hour or so paired me with a therapist but they do state that it uses up to i think 24 hr so the first thing i did was i made sure to set up a visit with my therapist a visit i indicate like a session where we both be focused on Interacting to each other they have various choices they do a voice call therapy session a video call treatment session or just a chat therapy session so you can really pick what you desire as i said i personally actually wanted the video conference treatment just because i think it’s important to see the person see their expressions now in the beginning i had it was really difficult and it also took a Psychological toll on me given that i was already in that unfavorable space there was an issue with the time difference so my therapist is in the united states and with the time different time distinction much better help also i believe got my time zone wrong or my therapist time zone wrong i’m uncertain however the time zone didn’t compare so there was a lot of misunderstanding in the beginning Of if i schedule the session at 9 00 pm is this that my 9 pm is this my therapist 9 pm

Talkspace Customer Service Associate